Since our humble beginning in 2010, Cassells & Associates Accounting Firm has grown by leaps and bounds due to our awesome clients. While we are large enough to meet your needs, we are small enough to provide the individualized professional service you deserve. This individualized, personalized service is one reason why our firm has grown and continues to grow significantly through client referrals. We are here when you need us.
Our goal with each client engagement is to establish a rapport of mutual respect and trust which we hope to develop into a long-term mutually beneficial relationship based on integrity and trust. To that end, we make ourselves accessible and available to all our clients 12 months of the year.
Because our clients are the lifeblood of our firm, we make the following six pledges to you;
We pledge: to respect our client, their privacy, and their requests (within the confines of the law.
We pledge: to work with each client in a way that will let them know they are the most vital part of our firm.
We pledge: to keep our clients informed of the tax law changes that will be beneficial to them, every step of the way.
We pledge: to give each client the courtesy and attentive professional service they deserve.
We pledge: to respond to each client call within 24 hours and emails within 12 hours
Melaine
